Help center · five answers
platecheckae بلِيت تشِك الإمارات
Frequently asked

Salik topup — five concise answers

شحن سالك — خمس إجابات مركّزة

Eligibility & coverage

Can I recharge a plate registered outside Dubai? +

Yes. The form supports plates from all seven Emirates — Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah — as long as the vehicle has an active Salik account.

Timing

How long does a Salik recharge take? +

The card payment itself takes about 30-60 seconds. The new balance usually shows on your account within 2-5 minutes depending on the Salik gateway load. In rare cases it may take up to one hour.

Are there minimum and maximum amounts? +

Minimum is AED 5, maximum is AED 5,000 per transaction. Presets of 50, 100, 150 and 200 are offered for quick selection.

Payment

Which card networks do you accept? +

Visa, JCB and UnionPay — debit and credit. Mastercard, American Express and Discover are not supported on this desk. Card processing happens on the secure subdomain checkout.platecheckae.com.

What if my Salik account is not credited? +

If the credit does not appear within 24 hours after a successful card charge, write to billing@platecheckae.com with your PCA order reference. The full refund policy covers the procedure.

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